Thank you Multimax
Moderators: Soner, Dragon, PoshinDevon
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- Kibkommer
- Posts: 42
- Joined: Wed 20 Mar 2013 4:19 pm
Thank you Multimax
Hi,
just want to highlight good customer service - all too often we put on forums about bad experiences but forget to share good experiences.
We are leaving the TRNC shortly but for obvious reasons that has been delayed. I rang Multimax to extend my subscription by a week, the man who dealt with me had to check on prices and get back to me. He got back to me within a couple of minutes and said that there would be no charge for the extra week and he hoped that if we return we would use their service again.
In a very stressful time it was so nice to have such a lovely gesture. Thank you Multimax.
just want to highlight good customer service - all too often we put on forums about bad experiences but forget to share good experiences.
We are leaving the TRNC shortly but for obvious reasons that has been delayed. I rang Multimax to extend my subscription by a week, the man who dealt with me had to check on prices and get back to me. He got back to me within a couple of minutes and said that there would be no charge for the extra week and he hoped that if we return we would use their service again.
In a very stressful time it was so nice to have such a lovely gesture. Thank you Multimax.
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- Kibkommer
- Posts: 605
- Joined: Fri 27 Jun 2014 12:43 pm
Re: Thank you Multimax
Well done Multimax and Diver for highlighting it.
- Soner
- Kibkom
- Posts: 5159
- Joined: Tue 03 Apr 2012 10:51 am
Re: Thank you Multimax
Support businesses that are supporting the Kibkom Forum - At least contact them for a quote.
This forum cannot exist without the support of both member and advertiser.
Don't forget to mention Kibkom!
This forum cannot exist without the support of both member and advertiser.
Don't forget to mention Kibkom!
- frontalman
- Kibkommer
- Posts: 2163
- Joined: Mon 09 Apr 2012 11:11 am
Re: Thank you Multimax
Must have been Erol's day off.
- Groucho
- Kibkommer
- Posts: 3549
- Joined: Mon 09 Apr 2012 2:43 pm
Re: Thank you Multimax
That's a low blow... Erol has been more than fair with us over the years even though we cross swords on Kibkom on occasion.
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- Kibkommer
- Posts: 24
- Joined: Mon 14 Oct 2013 8:11 am
Re: Thank you Multimax
I can only say that every time I have had a problem, Erol has sorted it straight away.Occasional blip when trying to contact office, butErol has returned my call and always put things right. Overall good service.
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- Kibkommer
- Posts: 301
- Joined: Sun 09 Feb 2014 9:21 pm
Re: Thank you Multimax
I think frontalman had his tongue firmly planted in his cheek, maybe some felt otherwise!
- frontalman
- Kibkommer
- Posts: 2163
- Joined: Mon 09 Apr 2012 11:11 am
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- Kibkommer
- Posts: 877
- Joined: Sun 22 Apr 2012 6:03 am
Re: Thank you Multimax
Can’t fault Multimax..
Always respond quickly...problems I’ve had in the past.. have always been sorted quickly..
I like the free couple of months they give to customers on a years subscription....nice reward to customers..
Always respond quickly...problems I’ve had in the past.. have always been sorted quickly..
I like the free couple of months they give to customers on a years subscription....nice reward to customers..