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What's going on?

Posted: Sun 31 Mar 2019 6:25 pm
by CatalkoyChris
So, I came over last week for 5 days from the UK and my phone would not work. Never had a problem before.

I went into Turkcell shop in Girne and was sold a SIM for 55tl (flex 1, 2 or 3), typed in the *123# as instructed got a message saying not registered press ok.

Still the phone would not work.

Was I sold a lemon by Turkcell?

What's the best option? Buy a cheap Turkish phone?

Any help would be appreciated, if I had an accident or broke down in the hire car what would I have done?

Chris

Re: What's going on?

Posted: Sun 31 Mar 2019 6:55 pm
by erol
There is some 'process' with new pay as you go sims here that requires you to text in your name and passport / kimlik card number. It might be related to that. I would go back to where you bought it from and not leave until you are able to make a call using the sim.

Re: What's going on?

Posted: Sun 31 Mar 2019 7:16 pm
by erol
Thinking about this a bit more in addition to the system mentioned above there is also a 'system' in place that does not allow you to use a given phone not bought in the TRNC with a local sim for more than 90 days in a calendar year (I think), unless you go and pay tax on it. If you have already this year used that phone with local sims, for more than 90 days, this might also be a possible 'explanation' and if it is then you will need a new / different phone or need to register and pay tax on that one, though this seem unlikely given the date and if I am right about it being 90 days in a calendar year and not in a 'rolling year'

Re: What's going on?

Posted: Sun 31 Mar 2019 8:18 pm
by Keithcaley
Erol, when I went in to register mine, they told me that they reset the 90 day allowance each year on Jan 1st...

Re: What's going on?

Posted: Mon 01 Apr 2019 6:16 am
by Deniz1
Any electronic device bought here must be registered. Anything brought in from abroad must also be registered and duty paid. there seems to be a shortage of pay as you go sims as the companies prefer you to be on contract.

Re: What's going on?

Posted: Mon 01 Apr 2019 6:40 am
by wanderer
Chris if you are uk based and a swallow transfer your uk phone to Vodafone contract your uk package will work as if you are in Europe fell at home including internet

Re: What's going on?

Posted: Mon 01 Apr 2019 7:16 am
by CatalkoyChris
Cheers guys.
Looks like vodaphone might be worth a try.

Re: What's going on?

Posted: Mon 01 Apr 2019 7:33 am
by wanderer
for an extra couple of quid a month on your package you can ring 100 minutes around the world so you can call to sort problems here when you are away Or as we have to do ring Eire where a son has emigrated to and the internet fails there

Re: What's going on?

Posted: Mon 01 Apr 2019 11:57 am
by MVP
http://www.kibkomnorthcyprusforum.com/v ... 31&t=46831

The Red Entertainment package would be superb if it did what it said it should...

Re: What's going on?

Posted: Mon 01 Apr 2019 9:33 pm
by wanderer
I nearly got caught on this one no cost for calls round the world but excluded Turkey 'I made them change it back call in a shop they usually sort it
What you want is the standard deal that includes Turkey and pay £3 a month for 100 minutes world calling

Re: What's going on?

Posted: Tue 02 Apr 2019 8:25 pm
by CatalkoyChris
What about my phone? There is no point unless my PHONE works over there.

Re: What's going on?

Posted: Wed 03 Apr 2019 12:02 am
by alphamike
CatalkoyChris wrote:What about my phone? There is no point unless my PHONE works over there.
Is this a joke? You have already been told.

Re: What's going on?

Posted: Fri 05 Apr 2019 2:12 pm
by tylerbabe
I have had my phone from July last year topping it up every month but today it decided to stop you are not registered. Spoke to Turkcell as I brought my phone from Turkey. They gave me the number and address in Lefkosa where I have to register it has anyone done this yet and how much please ?

Re: What's going on?

Posted: Fri 05 Apr 2019 2:55 pm
by come_on_aylin
Did it in February, see http://www.kibkomnorthcyprusforum.com/v ... 31&t=46453
The costs mentioned there do not include the tax charged for your phone, that depends on make and model. I think I paid about £30 tax, they have a folder they consult to determine the charge.