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Turkcell prepaid phone top up

Posted: Mon 17 Jun 2019 1:38 pm
by Geoff1131
Has anyone tried to top up their phones recently? I tried today using the Turkcell website. Have used it for years but it looks like the system has changed and i cannot top up my phone. Am i doing something wrong???

Re: Turkcell prepaid phone top up

Posted: Mon 17 Jun 2019 4:56 pm
by Geoff1131
Thanks for all the replies but it seems that it is my UK bank that has changed its security system to one that does not work. Oh well it is Cyprus.

Re: Turkcell prepaid phone top up

Posted: Tue 18 Jun 2019 10:22 am
by pc4854
I have tried several times to use it lately but to no avail. I get a message that the bank will not accept it. Very inconvenient!

Re: Turkcell prepaid phone top up

Posted: Tue 18 Jun 2019 3:50 pm
by Keithcaley
If it's any help - it works fine with a Revolut card...

Re: Turkcell prepaid phone top up

Posted: Thu 27 Jun 2019 7:29 pm
by Misswolves
Has anyone tried to top up either in the app-or on the web?
They told me they have a widespread error their IT team are trying to fix.

I tried to attach the photo on here without success-this is the error copy and pasted.

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.