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Pay as you go credit problem!

Posted: Wed 18 Mar 2020 11:51 am
by wizardofmann
I have been trying to buy credit for the last four days and being told: "It is not working"

A local friend pointed me in the direction of turkcell website and after scratching my head and a few other places, I found the section for pay as you go. After three goes and a few choice words, I finally got it to accept my card payment but the credits never came through ||:(( Well, it's a bleedie nightmare and finally gave up!

Oh well, heads up peeps, this is Cyprus.

All you out there do as you are told and stay safe w:)

Re: Pay as you go credit problem!

Posted: Wed 18 Mar 2020 3:09 pm
by pc4854
I have tried several times to use this on line system and it would seem to me that they will only accept a credit card drawn on a Turkish bank as the same thing happens each time.

Re: Pay as you go credit problem!

Posted: Wed 18 Mar 2020 3:24 pm
by come_on_aylin
Have managed successfully to use a Revolut card and less successfully an Iktisatbank card.

Re: Pay as you go credit problem!

Posted: Thu 19 Mar 2020 9:30 am
by jimm
I have always used my UK card with no problem

Re: Pay as you go credit problem!

Posted: Thu 19 Mar 2020 9:43 am
by steve66
I tried several places yesterday to top up but was told "not working"
I went on to Turkcell website and topped up no problem.
I used a credit card issued by Iktisatbank.
I did notice that the min amount of credits you can buy is 600, ie 39tl.

Re: Pay as you go credit problem!

Posted: Sun 22 Mar 2020 12:16 pm
by wizardofmann
Ever since I posted the first post.....

Every day since, I tried to top up > Not working! ||:((

Two days ago I attempted to get credit online. It didn't work!! ||:((

Just now I tried calling 161. Dial 9 for English, then dial this for that and that for this and that for that and guess what? ((W\)) It don't work !!!

OH well, this is Cyprus

Re: Pay as you go credit problem!

Posted: Sun 22 Mar 2020 12:38 pm
by Hilltop
Never had a problem, using this link. And with a UK CC.

https://www.kktcell.com/en/top-up

Re: Pay as you go credit problem!

Posted: Sun 22 Mar 2020 1:00 pm
by wizardofmann
Thanks Hilltop but that is exactly the site I used.

Re: Pay as you go credit problem!

Posted: Sun 22 Mar 2020 8:45 pm
by meldy
Got mine topped up at Cemender Market in the square in Karsiyaka today

Re: Pay as you go credit problem!

Posted: Mon 23 Mar 2020 7:03 am
by Mint1955
One solution is to get someone with a credit card to do the online top up for you.

Re: Pay as you go credit problem!

Posted: Mon 23 Mar 2020 8:05 am
by Deniz1
Same problem with my monthly internet package topped it up a week ago but the credit hasnt been downloaded. Was told to go to turkcell today but with the curfew I cant. I looked at the web site but my package is not on the list neither is my phone package.