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Our experience with KMR to UK

Posted: Thu 05 Nov 2020 5:45 pm
by pc4854
I reproduce a note that I have sent to Kemil at KMR, for the information ofn others who maybe removing between UK and Cyprus, in the hope that it will assist in some small way.

Hi Kamil,
As I promised a report on our experience with your company. We have now only got about 10 boxes left to open, so although we are not quite finished yet, I feel that I can now speak with certainty about your service to us.
Firstly, the overall service, starting with Mustafa coming to the house to assess the work involved. He is a personable young man and represents your company as an asset. He measured virtually everything and was, I think, about right in his estimate. After we accepted your quote, he and his two helpers, came to the house on several occasions to pack and ship to your depot. Mustafa bent over backwards to please and corrected a few slight mistakes along the way. He even arranged to collect the last few items after we had left, so we could sleep in our own bed right up to our departure.
At that point we became more involved with yourself. You stored our belongings at your depot until we were able to advise you to forward them by container. You kept us informed as to the container's location and the name of the vessel it was traveling on and gave an estimated date of arrival at Felixtowe. This transpired to be a day out, which was no problem to us and then the container was delayed by a week or so by UK Customs. Having cleared Customs you gave us a choice of delivery dates and we were able to arrange the unloading when the container arrived. I have to comment and say that while the goods were stored at your depot, they were subjected to a lot of dust and sand, which is a small point.
Having received our goods, we noted several small things that were not so good. In particular a small glass Dartington vase was broken but there were no broken bits in the wrapping, therefore it must have been broken by the packer. In another instance an expensive Irish glass, part of a set of 6, did not appear at all. Other items showed small signs of mishandling but very few breakages. My wife was upset with the way her clothes were folded and put in black refuse sacks, on the outward journey some 15 years ago they were put in flat boxes which was much better. Has to be said that overall you did very well. As a Cypriot business rather than a UK business, the results were excellent. What really impressed me was that 15 years ago when we came to Cyprus, the removal cost was £6500 and your price 15 years later was £5500, so that wa a great surprise.
To summarize Kami, overall we were pleased with your service and the small problems, did not take away that satisfaction and if asked, I would recommend your company to others. We wish you and your brother well for the future.
Best regards from Mike

Re: Our experience with KMR to UK

Posted: Thu 05 Nov 2020 5:50 pm
by Hector
Helpful, thank you pc4854 for posting and sharing. I wish you well in your new life back in the UK

Re: Our experience with KMR to UK

Posted: Thu 05 Nov 2020 6:07 pm
by pc4854
Thanks for your good wishes Hector

Re: Our experience with KMR to UK

Posted: Wed 13 Jul 2022 5:16 am
by artshenry
From this post, I got honest feedback, thanks for posting this. With my friend's last move from Ft Lauderdale to Boston, they chose to transport one vehicle. The kids and she flew up and her husband drove the other vehicle up. It was really expensive to ship SUV. Even though they asked to have it put on auto transport they couldn't find another move to fill up the end of the truck so they put SUV in the moving truck. They were not thrilled to say the least. movers drove the vehicle as well since car seats were uninstalled upon arrival and the driver's duffle bag was in the trunk. When the movers were delayed 2 days for delivery, so was their vehicle, so that meant paying for a rental as well. they decided for our next move we will drive both vehicles after consulting with delahayemoving.

Re: Our experience with KMR to UK

Posted: Sat 29 Oct 2022 5:47 am
by Jetset
What does KMR stand for. You assume
Every one knows?

Re: Our experience with KMR to UK

Posted: Sat 29 Oct 2022 8:20 am
by Keithcaley
What does KMR stand for. You assume
Every one knows?

It's the name of a removals company... Having read the first post, I would hazard a guess that it stands for Kemal and Mustafa Removals :)

Re: Our experience with KMR to UK

Posted: Sat 29 Oct 2022 9:15 am
by waddo
A very simple Google search produced the following: http://kmr-logistic.com/

Search it at your leisure!

Re: Our experience with KMR to UK

Posted: Sat 29 Oct 2022 10:35 am
by gates
I used Olaytrans no breakages everything arrived no problem 😉