Help please. i pad problem.

[Panchocat]

I suspect I have been hacked through an e mail account.
Tried and failed to get Apple support on the lap top.
Yesterday a message has appeared on my i pad saying it needs activating as the owner has linked find phone for their i phone to my Apple account.
I don't own one and have not done any linking.
Meanwhile the i pad is locked unless I activate it with my Apple ID and password. I am not prepared to do that unless I can talk to Apple.
Any help or suggestions much appreciated.

[ozankoys]

When I had a problem I sent a message via Apple support & they phoned me within 3 mins the guy was very helpful

[Panchocat]

Thanks. I have been trying to contact apple support from my lap top as I can't use the i pad but I keep getting a message that says we will be back shortly. Very frustrated.
How did you contact them?

[artistabroad]

As the find my iPhone app covers your iPad as well as iPhone are you sure it’s not just your own iPad that’s linked? I think too you can log into your iCloud account on any computer or laptop and use find my iPhone to see if it’s just your own device

[Panchocat]

But I don't have an i phone. That's why I am suspicious. Will pop to the Apple shop in strovolos tomorrow as I still ant get a response from ape support.

[Panchocat]

All sorted now. Credit goes to Son number 1 in England!

[Keithcaley]

All sorted now. Credit goes to Son number 1 in England!

You're lucky that you didn't have to escalate it to a grandson (or granddaughter)!!

[Panchocat]

They probably would have been able to sort it too!;-)

[Hector]

Please may we know what the cause was in case we get the same problem and even better if possible, how to avoid it happening?