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SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 1:53 pm
by alphamike
They are working on the problem, but at the moment you can't watch iPlayer, ITV and other UK tv sites. https://status.smartdnsproxy.com/

Re: SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 3:33 pm
by Keithcaley
BBC and ITV appear to be working as of 17:30, so it looks as though they're on top of it now...

Re: SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 3:48 pm
by alphamike
Just tried and neither are working for me.

This is the latest from their website

Update
We confirm that the issue is related to our carrier connection to our data center. Datacenter opened a ticket with the carrier and waiting for their resolution. Thank you for your patience. Unfortunately, we don't have ETA at the moment. However, our engineers are implementing backup access while waiting for our main carrier to fix the overall issue. But some channels will still be down until our primary carrier fix.

» Updated Tuesday, 29th September 2020 16:11 EEST

Re: SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 3:54 pm
by Keithcaley
Who knows?

It's a mystery!

Re: SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 5:48 pm
by Groucho
Back to full function.

Re: SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 6:23 pm
by alphamike
Excellent, thanks Groucho, working fine for me now, can get back to downloading a couple of documentaries from BBC.

Re: SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 7:36 pm
by Brinsley
Who knows?

It's a mystery!

This should help!
https://youtu.be/hgee3IGYZsU

Re: SmartDNSProxy users.....UK websites down at present

Posted: Tue 29 Sep 2020 7:52 pm
by Keithcaley
I wish that I had that much energy!

......and hair! ;)

Re: SmartDNSProxy users.....UK websites down at present

Posted: Sat 03 Oct 2020 3:33 pm
by alphamike
Another issue again today.

UK Network Issue


» Published on Saturday, 3rd October 2020 17:26 EEST

Investigating
Our UK data center informed us that the interface towards our backend was disabled by an issue, they do not have the exact reason, it might be a software bug or a human error. They are investigating for any possible hardware failures. This issue is affecting all UK channels at the moment. Once we have further information we will keep you updated. Thank you for your patience.

» Updated Saturday, 3rd October 2020 17:26 EEST
https://status.smartdnsproxy.com/details/7118afd17cf4e

Re: SmartDNSProxy users.....UK websites down at present

Posted: Sat 03 Oct 2020 5:50 pm
by alphamike
Back working again.