Multimax

Want to know how to receive English Channels via the Internet in North Cyprus? Need to repair or buy a laptop?

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Trigger
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Multimax

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Post by Trigger »

I have just renewed my annual subscription for multimax and purchased additional days of internet usuage. However, it has charged me but not added the additional days to my account.

I have sent an email off to them as i was not getting a response from the online chat help.

Are multimax still running? Has anybody else came across this issue?

Thanks

mrsgee
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Re: Multimax

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Post by mrsgee »

Multimax is still running and were amazing helping me out recently putting DNS on my router remotely. I know some people criticise them but have been with them for years now and the service has always been excellent.

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Re: Multimax

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Post by Trigger »

mrsgee wrote:
Sun 27 Jun 2021 3:19 pm
Multimax is still running and were amazing helping me out recently putting DNS on my router remotely. I know some people criticise them but have been with them for years now and the service has always been excellent.
Ok, so perhaps I just need to be patient and wait for them to respond to my email. I also tried calling them but the number didn’t work. Not sure if that is because I am out of the country though.

I presume they won’t be at work now until Monday morning?

snd1966
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Re: Multimax

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Post by snd1966 »

I was recently impressed with their WhatsApp service. I was able to get all the answers my customer required and very quickly too. They made me look good too!

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Groucho
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Re: Multimax

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Post by Groucho »

snd1966 wrote:
Mon 28 Jun 2021 5:08 am
I was recently impressed with their WhatsApp service. I was able to get all the answers my customer required and very quickly too. They made me look good too!
What number did you use to WhatsApp Multimax?

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Trigger
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Re: Multimax

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Post by Trigger »

Would be grateful if you could share the WhatsApp number snd1966 as my issue still has not been resolved. We arrive on Wednesday and I need internet for the quarantine wristband to work.

Thanks

snd1966
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Re: Multimax

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Post by snd1966 »

+90 548 844 02 44
Assume I found it on their website

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Trigger
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Re: Multimax

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Post by Trigger »

snd1966 wrote:
Mon 28 Jun 2021 1:15 pm
+90 548 844 02 44
Assume I found it on their website
Thank you. That number is not on their website. I sent them a message on WhatsApp and they have now responded to me and are looking into the issue.

Hopefully it will be sorted out by the time we get there.

Cheers for your help.

Navek
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Re: Multimax

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Post by Navek »

Text only...
Attachments
20210628_173649.png

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Trigger
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Re: Multimax

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Post by Trigger »

Navek wrote:
Mon 28 Jun 2021 3:34 pm
Text only...
Where did you find that? All of the numbers on the bottom of each page are different from that one.

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Re: Multimax

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Post by Navek »

Hi Trigger,
I have the MM App on my mobile.
It's under the contact tab...
https://www.mmcyp.com/en/

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Trigger
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Re: Multimax

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Post by Trigger »

Navek wrote:
Mon 28 Jun 2021 5:37 pm
Hi Trigger,
I have the MM App on my mobile.
It's under the contact tab...
https://www.mmcyp.com/en/
Not sure why I never seen that before….

However, multimax have been in touch via the WhatsApp number and fixed my issue, acknowledged that I had made a double payment due to a computer issue, have said they will reimburse the cash…. And hopefully when I arrive on Wednesday, everything should be hunky dorey.

Top service and many thanks for all of the help folks.

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