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Multimax internet

Posted: Sat 24 Jul 2021 11:36 am
by Hammerhead
I am getting between 1.2 to 1.4 maps and of course they are offline again so paying for my platinum service is farcical,

Re: Multimax internet

Posted: Sat 24 Jul 2021 11:40 am
by Hammerhead
0.9 now mbps

Re: Multimax internet

Posted: Sat 24 Jul 2021 12:03 pm
by Groucho
Hammerhead wrote:
Sat 24 Jul 2021 11:40 am
0.9 now mbps
shut all down, wait 20 seconds, restart.... after power cuts your rooftop modem may have connected to a sub-optimal base station depending on which one comes back first on power-up.

Re: Multimax internet

Posted: Sat 24 Jul 2021 2:38 pm
by Hammerhead
Got through on the phone and it's fine now but for how long😊

Re: Multimax internet

Posted: Sat 24 Jul 2021 2:46 pm
by Keithcaley
Hammerhead wrote:
Sat 24 Jul 2021 2:38 pm
Got through on the phone and it's fine now but for how long😊
What did they say that the problem was?

Was it just your connection needing resetting? - I've had that on occasion...

Re: Multimax internet

Posted: Sat 24 Jul 2021 5:36 pm
by Hammerhead
No Keith ,they said I was getting 20 mbps and I asked what have you done and he said he hadn't done anything,strange that because after that it was all working fine,

Re: Multimax internet

Posted: Sat 24 Jul 2021 8:24 pm
by Keithcaley
Hammerhead wrote:
Sat 24 Jul 2021 5:36 pm
No Keith ,they said I was getting 20 mbps and I asked what have you done and he said he hadn't done anything,strange that because after that it was all working fine,

It's like the Twilight Zone isn't it? :)

Did you do as Groucho suggested and power everything down for a while or not?

Sorry if you think I'm pestering you, but these things really interest me!