Aypen - UpVC windows etc

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sammydavis
Kibkommer
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Joined: Wed 26 Jun 2013 4:14 pm

Aypen - UpVC windows etc

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Post by sammydavis »

Do not assume that any guarantee means much with them!

Well within the guarantee period, the hinges on two windows bought and fitted by them snapped resulting in one window falling out onto the gravel garden! (By some miracle the glass was intact). The hinges on the other same type window were also about to snap and when we looked at our new front door, same thing - UPVC covered aluminium hinges.

It was a nightmare day trying to get someone a) to answer the phone, b) to connect us to the manager, and c) to actually eventually get someone out to replace the hinges on the first two windows. AND we had to pay the man, despite guarantee. When we noticed the door hinges were in the same state, on visiting their office an appointment was made for 10am the following day - but no one arrived. On ringing them, 'oh, he has gone to Girne to price a new job'!! No phone call to us to say he couldn't come.

We eventually contacted another company who immediately sent two men out and replaced the hinges on the main door - they did not want any money!! Of course we did give them something and much praise too - they by the way, are PIR - MERT CO. near the old British cafe., Alsancak so a great big thank you and recommendation to the owner Aliriza Seytanpir.

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