DVLA UK

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benjaminbutton
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DVLA UK

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Post by benjaminbutton »

If for any reason you need to speak to the above, don't bother. They are presently having a bit of "industrial action" (in other words industrial inaction") , They've been going on for hours, so I'll try again tomorrow.

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Re: DVLA UK

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Post by EnjoyingTheSun »

benjaminbutton wrote:
Wed 02 Jun 2021 12:47 pm
If for any reason you need to speak to the above, don't bother. They are presently having a bit of "industrial action" (in other words industrial inaction") , They've been going on for hours, so I'll try again tomorrow.
It's in Wales, they have 3 main hobbies, playing rugby, singing and going on strike. ;)

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Re: DVLA UK

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Post by Dalartokat »

benjaminbutton wrote:
Wed 02 Jun 2021 12:47 pm
If for any reason you need to speak to the above, don't bother. They are presently having a bit of "industrial action" (in other words industrial inaction") , They've been going on for hours, so I'll try again tomorrow.
Wouldn’t bother....... “Industrial action is scheduled to take place between Wednesday 2 June and Saturday 5 June that will directly affect DVLA's contact centre service. During this time, we advise you not to call our contact centre. Our online services are available and are the quickest and easiest way to deal with us”


https://www.bbc.co.uk/news/uk-wales-57327481
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Re: DVLA UK

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Post by Chriswright03 »

Even before the so called industrial action they never answered emails or phones.

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Re: DVLA UK

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Post by £eagle »

I wish they were in action. My emails have been answered with the helpful directive that I must actually speak to "an agent". However, due to Covid restrictions they are staying 2 metres from the phone.

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Re: DVLA UK

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Post by benjaminbutton »

Same with me "an agent" is what I need. Tracker form says the new Licence has been "actioned" but that's as for as I get. Need to know whether it was posted and then lost somewhere. I thought the online application was too good to be true. It was so easy and uncomplicated.

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Re: DVLA UK

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Post by dwr »

I applied for my licence renewal 18 months ago and still waiting. I am in UKas well.
Good luck to you or ask EJT to get his Boris to get it in levelling up??

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Re: DVLA UK

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Post by benjaminbutton »

dwr, I'm not keen on driving without a Licence. Last time this happened, I rang the DVLA, they were most apologetic and I received a new one within the 4 working days as promised. That was in the good old days, with no reliance on "on line" procedures.

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Re: DVLA UK

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Post by Walesforever »

EnjoyingTheSun wrote:
Wed 02 Jun 2021 6:05 pm
benjaminbutton wrote:
Wed 02 Jun 2021 12:47 pm
If for any reason you need to speak to the above, don't bother. They are presently having a bit of "industrial action" (in other words industrial inaction") , They've been going on for hours, so I'll try again tomorrow.
It's in Wales, they have 3 main hobbies, playing rugby, singing and going on strike. ;)
Haha it’s just as well us Welsh can take a “ bit of banter” imagine stereotyping another culture in this day and age. The PC brigade would be all over it.

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Re: DVLA UK

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Post by EnjoyingTheSun »

Walesforever wrote:
Thu 03 Jun 2021 2:14 pm

Haha it’s just as well us Welsh can take a “ bit of banter” imagine stereotyping another culture in this day and age. The PC brigade would be all over it.
Isn’t that the truth!
Good to see the rugby has picked up after a fair few lean years, minority sport though it is. And you are finally getting good at a proper game, football 😀

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Re: DVLA UK

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Post by Cally »

My licence was due for renewal last August, I didn't receive a reminder (I'm in UK) so did nothing, had a jolt in April so went online to renew. Received email confirming I've applied. Tried to follow up in May & got nowhere...….. still waiting

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Re: DVLA UK

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Post by Dalartokat »

Cally wrote:
Thu 03 Jun 2021 6:44 pm
My licence was due for renewal last August, I didn't receive a reminder (I'm in UK) so did nothing, had a jolt in April so went online to renew. Received email confirming I've applied. Tried to follow up in May & got nowhere...….. still waiting


I had a reminder back in February telling me the extension was up and time to renew and no problem, sent my old card back and received new one by return of post..
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Re: DVLA UK

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Post by Saintsfan »

Cally wrote:
Thu 03 Jun 2021 6:44 pm
My licence was due for renewal last August, I didn't receive a reminder (I'm in UK) so did nothing, had a jolt in April so went online to renew. Received email confirming I've applied. Tried to follow up in May & got nowhere...….. still waiting
Mine was due for renewal last August too, I rang because I hadn’t had a reminder I was told I had an 11month extension and not to do anything until I got a reminder I got this in May completed a form on line and 4 days later got my new license

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Re: DVLA UK

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Post by Walesforever »

EnjoyingTheSun wrote:
Thu 03 Jun 2021 2:34 pm
Walesforever wrote:
Thu 03 Jun 2021 2:14 pm

Haha it’s just as well us Welsh can take a “ bit of banter” imagine stereotyping another culture in this day and age. The PC brigade would be all over it.
Isn’t that the truth!
Good to see the rugby has picked up after a fair few lean years, minority sport though it is. And you are finally getting good at a proper game, football 😀
I wouldn’t call 3 Grand slams in 12 years “ lean years” and I’d love a repeat of the last Euros when we were Semi finalist. More than can be said for our next door neighbours who are 20 times our size and population yet still keep buckling under the pressure every tournament. Fingers crossed having the Euros at home should make for a nailed on winners medal this time around (:Q)

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Re: DVLA UK

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Post by Medjoul1 »

In defence of the DVLA. I had recently had an ongoing problem with a V5 doc and found that they were extremely helpful. They responded to my emails promptly and even rang me here in the TRNC to offer some guidance. I have every faith in them.

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Re: DVLA UK

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Post by benjaminbutton »

Medjou1, so did I have faith, but believe me it all seems to be going to pot at the moment. After three email "chats" was advised to speak to Agent. First time hung on for twenty minutes and gave up, second time got message to say they were on strike. Will have another go next week.

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Re: DVLA UK

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Post by Medjoul1 »

Good luck

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Re: DVLA UK

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Post by Proudsprey »

benjaminbutton wrote:
Sat 05 Jun 2021 9:27 am
Medjou1, so did I have faith, but believe me it all seems to be going to pot at the moment. After three email "chats" was advised to speak to Agent. First time hung on for twenty minutes and gave up, second time got message to say they were on strike. Will have another go next week.

BB, did you try the online "chat"...suppose that it's halfway between email and phone-speak? :x))

https://contact.dvla.gov.uk/driving-licence

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Re: DVLA UK

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Post by benjaminbutton »

Thanks Proudsprey, that was going to be my next action, if I can't get to speak to an Agent. Why is everything so complicated these days??!!

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Re: DVLA UK

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Post by Dalartokat »

It’s called Covid!
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Re: DVLA UK

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Post by benjaminbutton »

Not so sure Dalartokat. It was described to me as progress i.e. everything on line.

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Post by Dalartokat »

benjaminbutton wrote:
Mon 07 Jun 2021 8:00 am
Not so sure Dalartokat. It was described to me as progress i.e. everything on line.
All large organisations here in the U.K. are the same and have been since 23/3/20. People still working from home.

Yes progress was online but if you don’t have the staff to answer, it makes no difference. I live here and it’s frustrating..

If there’s anything I can do to help from U.K. let me know, any info etc.
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Re: DVLA UK

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Post by benjaminbutton »

Might take you up on that, so will pm you if necessary I will have another go via Skype today and tomorrow as they are supposed to be back at work by now.

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Re: DVLA UK

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Post by Dalartokat »

No worries, let me know but hope you don’t need me😀
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Re: DVLA UK

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Post by Dalartokat »

For those interested the following link is giving reasons/explanation of problems at DVLA.

https://www.bbc.co.uk/sounds/play/m000x6vm

If you don’t want to listen to all you can scroll along to about 24:34 on the clock
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Re: DVLA UK

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Post by benjaminbutton »

Dalartokat, what interesting reading. Laughed out loud when the reporter said that DVLA were still saying five working days if applied for on line. I applied on 14th April but still no show. I send them emails on a dedicated line, using a dedicated reference supplied by DVLA, they in turn send a computerised reply, the wording of which changes from time to time. I feel really sorry for those people who could possibly lose their jobs as they have no valid licence. Its disgraceful really.

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Re: DVLA UK

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Post by Dalartokat »

Well some comfort that it’s affecting U.K. people as well, but not for the guy who could have lost his 2 jobs.

It is a disgrace but a lot of others are the same, DWP, Job-centre Plus to name 2. Getting through to anyone at the moment is frustrating.
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