Problem watching Channel 4

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ozankoys
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Problem watching Channel 4

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Post by ozankoys »

I am trying to watch the latest series of Gogglebox but it does not come up on my laptop whereas it is showing on my ipad?
Can anybody advise please?

jameslevel7
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Re: Problem watching Channel 4

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Post by jameslevel7 »

Quit whilst you are ahead.

alphamike
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Re: Problem watching Channel 4

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Post by alphamike »

Think a bit more detail is needed as to how you access UK tv channels. Do you use VPN, smart DNS or some other means?
It could be something as simple as an adblocker on your browser on laptop, but who knows without more detail.

ozankoys
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Re: Problem watching Channel 4

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Post by ozankoys »

Thank you for trying to help
I use Streamvia VPN & tried it with 2 different browsers
On my laptop the most recent episode is Series 17 whereas on my ipad the first 2 episodes of Series 18 are shown

rigsby
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Re: Problem watching Channel 4

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Post by rigsby »

It was off air for about 20 minutes tonight for everyone

ozankoys
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Re: Problem watching Channel 4

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Post by ozankoys »

It has been the same for over a week

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Groucho
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Re: Problem watching Channel 4

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Post by Groucho »

ozankoys wrote:
Sun 26 Sep 2021 7:18 am
It has been the same for over a week
Try changing the time on your device to match UK time i.e. -2 hrs from Cyprus time. Channel4 have implemented a time-zone check to ensure you are in UK. It's a crude Windows hurdle that caught me out, if I want to watch C4 on my laptop I have to do this.

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Re: Problem watching Channel 4

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Post by rigsby »

Had a problem once with bt sport on a tablet not working,tablet was not on correct time

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jayceebee
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Re: Problem watching Channel 4

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Post by jayceebee »

Apparently there was a fire emergency/alarm in one of the TV Centres that supplies Freeview channels.

ozankoys
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Re: Problem watching Channel 4

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Post by ozankoys »

Thanks for the suggestion have tried aligning the time on my lap top to UK but no difference!
Have found the HDMI lead for my ipad so will try that later

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Re: Problem watching Channel 4

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Post by Telstar »

Apparently this has affected Ch4 and Ch5. Its not a network issue or a tunnel problem. Its their problem. If it was working before the fault occurred you would be wise not to touch anything.

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Keithcaley
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Re: Problem watching Channel 4

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Post by Keithcaley »

I've received an email that appears to confirm jayceebee & Telstar's comments: -

Hi Keith,

Due to a recent incident in one of our broadcast centres, we are continuing to experience disruption to some of our services. As a result, you may experience some interruption to our Live TV service on All 4. We apologise for this disruption to your All 4 service. Our teams are working hard to restore it as soon as possible.

The rest of our Catch Up and On Demand service is unaffected.

For the latest updates please follow @Channel4 on Twitter.

We appreciate your patience and understanding while we resolve this situation.

The All 4 Team

You have received this service email to update you about important information regarding the All 4 service

We are committed to protecting your personal details and to giving you access to them. To find out more watch our video or read our Privacy Policy and Terms & Conditions.

Channel Four Television Corporation, created by statute under English law, is at 124 Horseferry Road, London, SW1P 2TX.

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Re: Problem watching Channel 4

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Post by Mowgli597 »

Ditto Keith

ozankoys
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Re: Problem watching Channel 4

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Post by ozankoys »

With the help of the always amazing Streamvia support I have set up the VPN on my ipad & all programmes on C4 are available
Now we just have to sort out why the HDMI lead is not getting through to the TV screen!
Happy Monday everyone

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Re: Problem watching Channel 4

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Post by Groucho »

ozankoys wrote:
Mon 27 Sep 2021 4:46 am
With the help of the always amazing Streamvia support I have set up the VPN on my ipad & all programmes on C4 are available
Now we just have to sort out why the HDMI lead is not getting through to the TV screen!
Happy Monday everyone
You will need to find the HDMI AR Port (i.e. the one with audio return) and set it to receive input from your device in settings on the TV. As well as sharing output from your device.

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