Hi All
I am in the UK and have a problem with having paid my yearly subscription with Multimax for my TRNC internet but my connection has not been reinstated, their website is not allowing a ticket to be made for enquiry and I tried to call the number on the website but I cannot contact anybody, are they still in business?
Thanks in advance
Is Multimax still in business
Moderators: Soner, Dragon, PoshinDevon
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torontomapleleaf
- Kibkommer
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- Joined: Fri 31 Oct 2014 11:02 pm
Re: Is Multimax still in business
They were when they returned my call two hours ago!
TML
TML
The Mountie always gets his man
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techtrader
- Kibkommer
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- Joined: Sat 31 Oct 2015 8:37 am
Re: Is Multimax still in business
Hope so, still online!
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PoshinDevon
- Kibkom Mod
- Posts: 2575
- Joined: Wed 04 Apr 2012 6:32 pm
Re: Is Multimax still in business
Confirm still in business.
We had similar issue. Tried opening a ticket but did not work. Emailed twice but no reply.
Maybe go on there Facebook page and send a message?
On arrival internet was not working despite having paid. Rang MM following morning. Pleasant operative answered. After a check they advised it would be working in 30mins. An hour later still no internet. Called again. Reply given was “will check my information and call back”. Less than 2 min later internet working.
Turning on the switch isn’t an easy job!
We had similar issue. Tried opening a ticket but did not work. Emailed twice but no reply.
Maybe go on there Facebook page and send a message?
On arrival internet was not working despite having paid. Rang MM following morning. Pleasant operative answered. After a check they advised it would be working in 30mins. An hour later still no internet. Called again. Reply given was “will check my information and call back”. Less than 2 min later internet working.
Turning on the switch isn’t an easy job!
Life is not about waiting for the storm to pass,it's about learning to dance in the rain
Peterborough Utd -The Posh
Peterborough Utd -The Posh
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alphamike
- Kibkommer
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Re: Is Multimax still in business
You can message or call them using WhatsApp or Viber on +90 548 844 0244
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CPFC
- Kibkommer
- Posts: 82
- Joined: Sat 26 Jan 2019 8:36 pm
Re: Is Multimax still in business
Just spoke to them 10 minutes ago - I used 0203 627 2116 
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d1cxx
- Kibkommer
- Posts: 87
- Joined: Sun 07 Dec 2014 9:17 am
Re: Is Multimax still in business
I had a similar experience last September, so I went to their offices in Girne, and they turned it on immediately. I also heard that the what's app approach works, but I didn't have Internet to do it.
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thepotter
- Kibkommer
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- Joined: Fri 02 Sep 2016 7:02 pm
Re: Is Multimax still in business
Hi,
I had the same issue when I arrived 10 days ago. I paid on line but on arrival (10.00pm) no internet. I sent a what's app the following morning and 30 minutes later I was connected. Disappointing that I had to chase them but my internet worked perfectly all week apart from the power cuts
I had the same issue when I arrived 10 days ago. I paid on line but on arrival (10.00pm) no internet. I sent a what's app the following morning and 30 minutes later I was connected. Disappointing that I had to chase them but my internet worked perfectly all week apart from the power cuts
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trueblue
- Kibkommer
- Posts: 103
- Joined: Sun 21 Oct 2012 7:19 pm
Re: Is Multimax still in business
I can confirm they are still in business, extended my contract yesterday. Had a technical problem (slow connection) recently, fixed by a very capable technician (Ali) the following day. A day later, their technical manager made sure again personally on site (Lapta-Baspinar) that everything was in order. If there's anything I can recommend, it's:
Report the problem in WRITING, send screenshots of the speed test if the connection is slow, etc.
Report the problem in WRITING, send screenshots of the speed test if the connection is slow, etc.
