Residency sign in problem

Charlotte55 · Post by **Charlotte55** » Thu 19 Nov 2020 10:01 am

Not sure if anyone could offer any advice please
Completed mine okay and got appointment for Police Station ok
Did the same for husband he got his text and password on his phone I carefully put this in but it would not go on to next stage .....
tried all possible version of zero and O..... but just won't go the green circle does not go round no messages saying a problem ?
Any assistance would be help tried to phone no answer and I thought I was doing so well !!
Many Thanks
Charlotte

Hedge-fund · Post by **Hedge-fund** » Thu 19 Nov 2020 12:19 pm

I had trouble with my password. Tried every variety and ended up taking a screenshot of the text message and zoomed in.

After more tries and a bit of luck, something that looked like U U was actually I J J.

Good luck

Charlotte55 · Post by **Charlotte55** » Thu 19 Nov 2020 5:40 pm

Thanks I will try that

Charlotte55 · Post by **Charlotte55** » Sat 21 Nov 2020 6:51 am

Thank you just to let you know you were right ! now sorted so grateful for your help.
C

Hedge-fund · Post by **Hedge-fund** » Sat 21 Nov 2020 11:24 am

That's great!

Glad to help.