I have been trying to access my bank account both yesterday and today but I am not receiving the sms code required for final login?
I am in the UK and it hasn't been a problem before, any others with the same problem
thanks
frugal
accessing my iktisatbank account from the UK
Moderators: Soner, Dragon, PoshinDevon
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- Kibkommer
- Posts: 505
- Joined: Sat 01 Feb 2014 6:38 pm
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- Kibkommer
- Posts: 16
- Joined: Fri 11 May 2012 6:50 pm
Re: accessing my iktisatbank account from the UK
Yes I have had the same problem here in the UK too ...... I emailed them and they said there was a problem ..... As I wanted to transfer funds between accounts ready for a visit over there next week they said I could write a letter with the instructions and account details sign it and then scan the letter to them. They then rang me this morning we chatted over the phone and they carried out my instructions.
Found them very helpful..... If you go on their website where you log in and look for .... contact us and send them a message.
Hope this helps
Found them very helpful..... If you go on their website where you log in and look for .... contact us and send them a message.
Hope this helps
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- Kibkommer
- Posts: 505
- Joined: Sat 01 Feb 2014 6:38 pm
Re: accessing my iktisatbank account from the UK
Sent them three messages, over 3 days and yet to hear from them? Can you pm me an e mail address so that I can try and follow it up. I might need to phone them next week, failing that. I have usually been happy with the service, but on this occasion it has fallen short. Thanks
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- Kibkommer
- Posts: 505
- Joined: Sat 01 Feb 2014 6:38 pm
Re: accessing my iktisatbank account from the UK
found replies in my spam folder today
problems at their end apparently
problems at their end apparently