Been using Stream via for a couple of years no problem, yesterday all UK channels were geo blocked, anyone else having issues.
Tried the chat service doesn't seem to help.
Stream via
Moderators: Soner, Dragon, PoshinDevon
- Keithcaley
- Verified Member
- Posts: 8087
- Joined: Sat 21 Apr 2012 6:00 pm
Re: Stream via
Didn't have any issues yesterday & it's OK this morning.
Might be worth checking that the DNS address that you're using is current - they do update them occasionally.
They do respond to emails quite promptly if you can't get them on 'chat' - did you raise a ticket?
Might be worth checking that the DNS address that you're using is current - they do update them occasionally.
They do respond to emails quite promptly if you can't get them on 'chat' - did you raise a ticket?
-
- Kibkommer
- Posts: 1156
- Joined: Mon 05 Oct 2015 6:38 pm
Re: Stream via
Yes theyve been very good with contacts, still not sorted, come to the conclusion I may need a new router, its not accepting the dns settings.
-
- Kibkommer
- Posts: 199
- Joined: Sat 31 Oct 2015 8:37 am
Re: Stream via
Have you been into the client area and used the links under Frequently Asked Questions :-
1) How do I test my VPN/SmartStream setup?
2) How do I update my SmartStream IP address?
Both will do what they say this usually clears any issue I may have.
1) How do I test my VPN/SmartStream setup?
2) How do I update my SmartStream IP address?
Both will do what they say this usually clears any issue I may have.
- erol
- Verified Member
- Posts: 3366
- Joined: Tue 01 May 2012 7:14 pm
Re: Stream via
What device are you using to watch uk content ? If you can not set the stream via DNS settings on the router you could try and just set them manually on the specific device instead. If it is a firestick for example you can set stream via DNS on just the firestick and it will then see UK content. Most devices will allow you to manually set DNS settings.kerry 6138 wrote: ↑Wed 06 Sep 2023 6:44 pmYes theyve been very good with contacts, still not sorted, come to the conclusion I may need a new router, its not accepting the dns settings.
-
- Kibkommer
- Posts: 1156
- Joined: Mon 05 Oct 2015 6:38 pm
Re: Stream via
Its a firestick primarily, but I've tried tablet thats not letting me reset the dns either.