HSBC non-sterling charges!
Moderators: Soner, Dragon, PoshinDevon
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- Kibkommer
- Posts: 119
- Joined: Tue 24 Jun 2014 10:01 am
HSBC non-sterling charges!
Does anyone who lives here and has a HSBC standard bank account (As far as I am aware premium accounts are not charged) back in the UK get charged a non-sterling cash fee for withdrawing pounds sterling from an ATM machine? It is a long story but when I kicked up a fuss about it, I was refunded all the charges. Now it is happening again and I am considering going through the banking ombudsman complaint procedure. If anyone else is affected by this I would be very interested to hear from them. In the first instance if they send me a private message with contact details I will get back to them.
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- Kibkommer
- Posts: 3692
- Joined: Fri 16 Mar 2018 4:46 pm
Re: HSBC non-sterling charges!
I have a HSBC advance account and don't get any charges when drawing sterling from an ATM if that helps?
Maybe change your type of account?
Maybe change your type of account?
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- Kibkommer
- Posts: 204
- Joined: Sun 09 Feb 2014 4:42 pm
Re: HSBC non-sterling charges!
I have a first direct account, part of HSBC and I don’t get charged for sterling from atm. My husband doesn’t from his HSBC one either. However if we pay by card for purchases there is a small charge for converting from lira to £.
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- Kibkommer
- Posts: 1151
- Joined: Mon 05 Oct 2015 6:38 pm
Re: HSBC non-sterling charges!
https://www.hsbc.co.uk/international/us ... rd-abroad/
Debit card fees abroad
Purchases Withdrawals
HSBC Premier Non-Sterling transaction fee 2.75% Non-Sterling transaction fee 2.75%
HSBC Advance Non-Sterling transaction fee 2.75% Non-Sterling transaction fee 2.75%
Other HSBC accounts Non-Sterling transaction fee 2.75% Cash Fee 2% (Minimum £1.75, maximum £5.00)
Non-Sterling transaction fee 2.75%
Debit card fees abroad
Purchases Withdrawals
HSBC Premier Non-Sterling transaction fee 2.75% Non-Sterling transaction fee 2.75%
HSBC Advance Non-Sterling transaction fee 2.75% Non-Sterling transaction fee 2.75%
Other HSBC accounts Non-Sterling transaction fee 2.75% Cash Fee 2% (Minimum £1.75, maximum £5.00)
Non-Sterling transaction fee 2.75%
- Keithcaley
- Verified Member
- Posts: 8083
- Joined: Sat 21 Apr 2012 6:00 pm
Re: HSBC non-sterling charges!
So do you think that it is saying that drawing STERLING from a foreign ATM is a STERLING TRANSACTION or a NON-STERLING TRANSACTION?kerry 6138 wrote:https://www.hsbc.co.uk/international/us ... rd-abroad/
Debit card fees abroad
Purchases Withdrawals
HSBC Premier Non-Sterling transaction fee 2.75% Non-Sterling transaction fee 2.75%
HSBC Advance Non-Sterling transaction fee 2.75% Non-Sterling transaction fee 2.75%
Other HSBC accounts Non-Sterling transaction fee 2.75% Cash Fee 2% (Minimum £1.75, maximum £5.00)
Non-Sterling transaction fee 2.75%
It only mentions WITHDRAWALS and doesn't differentiate between LOCAL and STERLING....
Has anyone tried withdrawing STERLING from an HSBC ATM in the South or at an Airport?
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- Kibkommer
- Posts: 119
- Joined: Tue 24 Jun 2014 10:01 am
Re: HSBC non-sterling charges!
Thanks for the replies. Perhaps I didn't make myself clear enough? I always withdraw pounds sterling from an ATM here in North Cyprus. On my statement it shows X amount pounds sterling withdrawn and then shows a deduction of X amount for the amount withdrawn as being a NON-STERLING TRANSACTION!So do you think that it is saying that drawing STERLING from a foreign ATM is a STERLING TRANSACTION or a NON-STERLING TRANSACTION?
It only mentions WITHDRAWALS and doesn't differentiate between LOCAL and STERLING....
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- Kibkommer
- Posts: 1151
- Joined: Mon 05 Oct 2015 6:38 pm
Re: HSBC non-sterling charges!
The way I read it was other HSBC accounts would be charged 2%( min £1.75 max £5) for sterling cash withdrawals
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- Kibkommer
- Posts: 3692
- Joined: Fri 16 Mar 2018 4:46 pm
Re: HSBC non-sterling charges!
All I know is I don't get charged on my HSBC Advance account for sterling drawn from a North Cyprus ATM, do it all the timekerry 6138 wrote:The way I read it was other HSBC accounts would be charged 2%( min £1.75 max £5) for sterling cash withdrawals
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- Kibkommer
- Posts: 1151
- Joined: Mon 05 Oct 2015 6:38 pm
Re: HSBC non-sterling charges!
no mention of cash fee on Premier or Advance accounts only OtherEnjoyingTheSun wrote:All I know is I don't get charged on my HSBC Advance account for sterling drawn from a North Cyprus ATM, do it all the timekerry 6138 wrote:The way I read it was other HSBC accounts would be charged 2%( min £1.75 max £5) for sterling cash withdrawals