MAG 250 Problems
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- Kibkommer
- Posts: 306
- Joined: Wed 22 Jun 2016 7:02 am
MAG 250 Problems
I am on my 3rd MAG 250 box in the last 2 years and have had the same problem with all of them
They worked fine for about 6 weeks then started to "re-boot" or just close down, every 2 hours on the dot, then after another few months they started to do the same after 1 hour on the dot, my current box started to close down yesterday on the hour, I have had this box working for 5 months, if I switch off at the plug and switch on again it works straight away.
Any ideas what the problem might be or how I might fix it?
Thanks all
They worked fine for about 6 weeks then started to "re-boot" or just close down, every 2 hours on the dot, then after another few months they started to do the same after 1 hour on the dot, my current box started to close down yesterday on the hour, I have had this box working for 5 months, if I switch off at the plug and switch on again it works straight away.
Any ideas what the problem might be or how I might fix it?
Thanks all
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- Kibkommer
- Posts: 2365
- Joined: Sat 25 Oct 2014 10:33 am
Re: MAG 250 Problems
Hi Dave G,
I have a MAG254, had a similar problem, once, sounds like it's over heating.
I created space below, to let air flow better to box.
They do seem to generate a lot of heat.
I now switch it off, when not in use.
But yours sounds more like a fault.
I have a MAG254, had a similar problem, once, sounds like it's over heating.
I created space below, to let air flow better to box.
They do seem to generate a lot of heat.
I now switch it off, when not in use.
But yours sounds more like a fault.
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- Kibkommer
- Posts: 306
- Joined: Wed 22 Jun 2016 7:02 am
Re: MAG 250 Problems
Thanks Navek
I have moved the box to try and get it cooler but I don't think it is over heating, otherwise I don't think it would work immediately every time I switched it off and on again, the other funny thing is it does it at exactly 1 hour or 2 hours intervals and this is the 3rd box
I have moved the box to try and get it cooler but I don't think it is over heating, otherwise I don't think it would work immediately every time I switched it off and on again, the other funny thing is it does it at exactly 1 hour or 2 hours intervals and this is the 3rd box
- Keithcaley
- Verified Member
- Posts: 8083
- Joined: Sat 21 Apr 2012 6:00 pm
Re: MAG 250 Problems
Have you contacted the manufacturer's Customer Service Department or Engineering department? - If anyone is going to know the cause, it's them!
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- Kibkommer
- Posts: 306
- Joined: Wed 22 Jun 2016 7:02 am
Re: MAG 250 Problems
Hi Keith
Would not know where to start looking for the manufacturer, the first one came from China, the second, I have no idea, the third one I bought through Kibcom, I did ask the channel provider if they had come across it before and they said not, because I had, had the problem before they do put the channels on monthly even though I paid for 6 months, they said if they put the 6 months on the box and the box broke they would not be able to transfer the remainder to another box, Good of them
Would not know where to start looking for the manufacturer, the first one came from China, the second, I have no idea, the third one I bought through Kibcom, I did ask the channel provider if they had come across it before and they said not, because I had, had the problem before they do put the channels on monthly even though I paid for 6 months, they said if they put the 6 months on the box and the box broke they would not be able to transfer the remainder to another box, Good of them
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- Kibkommer
- Posts: 2365
- Joined: Sat 25 Oct 2014 10:33 am
Re: MAG 250 Problems
Hi Dave G,
Here's some contact info...
http://www.infomir.eu/eng/contact/
Worth a try
Good luck
ps they could be knock offs
I bought mine from a UK based outlet.
Here's some contact info...
http://www.infomir.eu/eng/contact/
Worth a try
Good luck
ps they could be knock offs
I bought mine from a UK based outlet.
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- Kibkommer
- Posts: 306
- Joined: Wed 22 Jun 2016 7:02 am
Re: MAG 250 Problems
Thanks Navek
I have e-mailed them, no reply yet, I will let you know how I get on
I have e-mailed them, no reply yet, I will let you know how I get on
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- Kibkommer
- Posts: 306
- Joined: Wed 22 Jun 2016 7:02 am
Re: MAG 250 Problems
Well I got e-mail from MAG support, asked me to this, that and the other, did as requested, just the same, well it was, now got page loader error and no TV. sent 3 more e-mail,s to MAG support, no reply.
Wanted MAG 254 box anyone, can't service without my TV
Wanted MAG 254 box anyone, can't service without my TV