Problems with New Version of BBC iplayer

mrsgee · Post by **mrsgee** » Mon 12 Feb 2018 11:47 am

Is anyone else having problems with the new version of the iplayer? It is driving me nuts. I always download the programmes to avoid any buffering. With the new player, I am finding that although I have downloaded the programmes, part way through they start to buffer. I then have to stop the programme for a couple of minutes then re-start it after, it seems, the download has 'caught up' in some way. I have brought it to the attention of BBC but just got the bog standard response, they will look into issues, and it is new so there may be some issues....... kind of proves the saying 'if it ain't broke, don't fix it!!

sophie · Post by **sophie** » Mon 12 Feb 2018 12:24 pm

I'm just grateful we have it at all and watch just when I feel like it, so don't bother about downloading. As there is usually 28 days before it goes off I find that enough. To be honest I haven't noticed any difference to the layout, which I'm assuming you're referring to?

judyvin · Post by **judyvin** » Mon 12 Feb 2018 12:39 pm

Mrsgee, I have noticed the same issues as you. I can watch a download and then around 20 minutes in, it buffers. I have also found that if I watch it directly from iplayer that I can no longer get it on full screen unless that is because I am watching it from the tv guide. I think there are still issues with Multimax too and the signal drops off causing the connection to be lost. Until BBC sort it out I am watching iplayer via an android box with a different VPN and that seems to work well. When the internet signal drops off the program resumes without having to connect the VPN again as was happening with my laptop and multimax vpn.

cjtill · Post by **cjtill** » Tue 13 Feb 2018 7:51 am

I have had lots of problems with the new BBC iplayer download. At first it worked although the same as Mrs Gee it buffered but then my download screen went blank and I cannot see any downloads at all. When the download screen was working at first and I clicked on a programme to watch the screen just came up with the audio and no picture. I have contacted the BBC and they were quite insulting by telling me to look at the FAQ, which I had already done. Apparently the blank screen and audio only screen are issues which they are looking into, although goodness knows when!! Can't watch anything now as internet not good enough to watch just catch up. No more TV for me!

Skybluearmy · Post by **Skybluearmy** » Tue 13 Feb 2018 6:11 pm

No problem here in Portugal with the new version of BBC iplayer, in fact it is far more efficient in downloading programmes to watch later, obviously with a VPN.
Nick

alphamike · Post by **alphamike** » Tue 13 Feb 2018 10:29 pm

Don't know if this helps anyone or not, but I use GetiPlayerAutomator to download BBC and ITV programmes on a Mac.
https://github.com/Ascoware/get-iplayer ... r/releases

There is another version, which I believe is the original, for Windows called GetiPlayer, but have never used this.
https://www.squarepenguin.co.uk/

You do need to use a VPN for downloading if you are not in the UK.