Garanti Bank did not pay our electricity bill last week

[ozankoys]

Despite setting up a direct debit which has worked successfully for quite a few months, last week on going into the online banking it flagged up a message 'Kibtek payment ****TL not completed'. Despite prolonged contact with Garanti they have come to the conclusion that it is 'Kibtek's fault'. This leaves me with an overdue bill + penalty so would advise members not to take these payments for granted.

[Lor51]

Same thing happened to me last week with Universal Bank, Kibtek came and removed my fuse, after a lot of hassle I managed to get it refitted the same evening I had to pay the full amount of the bill plus 90TL for reconnection.